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Inside Sales differs from Telemarketing. Telemarketing involves a scripted, single-call-close, usually targeting a small-ticket consumer sales (B2C) wheareas Inside Sales are not scripted and targeted towards higher-end business to business (B2B) transactions.

Applied Marketing’s Inside Sales services provides you a virtual staff of highly-trained sales professionals employing multiple calls or "touches" to qualify prospects, identify opportunities and set appointments. The staff is onsite and monitored for clarity, professionalism, quallity of calls, and efficiency.

When professional services are are engaged to reach the right contacts with specific and unique messages, clients see their success rates increase.

A dedicated professional will quickly connect with the leads and their referalls, freeing up valuable time to focus on successful meeting and presentations.
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Top 10 Dumb Mistakes Inside Sales Reps Make
By Geoffrey James, bNet
TALKING TOO MUCH PRODUCT
Explain up front why the customer might want to buy from you.
FUMBLING WITH THE GATEKEEPER
Always have a target contact before you call.
LEAVING A TOTALLY LAME VOICE MAIL
Give a brief, compelling message; then call back.
FAILING TO BUILD RAPPORT
Focus on what the customer wants, not what you want.
FAILING TO DIFFERENTIATE YOUR OFFERING
Make sure your initial message expresses uniqueness.
FOLDING AT THE FIRST OBJECTION
Have a list of answers to objections ready.
FAILING TO LISTEN CAREFULLY
Rehearse before you call; listen before you speak.
ASKING A STRANGER FOR A REFERRAL
Only ask delighted customers for referrals.
TALKING ABOUT YOURSELF
Rehearse before you call; listen before you speak.
PRETENDING TO BE FRIENDLY
Introduce yourself briefly; give your reason for calling.
Source: BNET
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